Back to Knowledge Base

How to activate your purchase on new / other devices

Normally, your subscription should automatically be unlocked on all your devices.

If this is not the case, please use the Restore purchase button at the bottom of the subscription view.

In some cases, it might be necessary to restart Wokabulary.

Screenshot of the Wokabulary purchase screen with a highlight on the restore button

On the Mac

On the Mac, it sometimes happens that purchases made on other devices are not activated correctly and manual restoring does not work.

In that case please try this:

  • Open the Mac App Store app and log out of your account (Store menu → Sign out) and then back in again
  • If that is not sufficient, delete the Wokabulary app and re-install it from the Mac App Store