Purchasing does not work

If you have problems purchasing the Wokabulary please check the following:

• It sometimes happens that the App Store is down. Please check Apple’s system status
• Make sure In-App Purchases are enabled on your device
• Make sure the payment information on your Apple ID is valid
• In the App Store app make sure you are signed in with the correct account and you have selected the correct store for your country
• On the Mac, it often helps to log out of the Mac App Store (select "Sign out" from the Store menu in the App Store app) and then log in again
• Try restarting Wokabulary (on the iPhone or iPad force quit the app by pressing the home button twice and swiping the Wokabulary window out of screen)
• Try restarting your device

If this all fails and purchasing still does not work for you, please contact us.